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Property Management

PROFESSIONAL PROPERTY MANAGEMENT SERVICES

Local experts managing your property with care

Owning property in Gibraltar should feel exciting, not exhausting. That is where our dedicated property management team steps in. We look after your apartments, houses, and commercial units as if they were our own, giving you a single, trusted point of contact on the Rock while you focus on everything else in your life. From finding and referencing reliable tenants to handling viewings, inventories, contracts, and move ins, we make sure every stage is handled professionally and with care. Rents are collected on time, issues are logged and dealt with quickly, and you stay fully informed through clear communication rather than last minute surprises.

Behind the scenes, we coordinate maintenance, schedule inspections, and keep a close eye on the condition of your property so that small problems do not become expensive repairs. You receive straightforward financial reporting, sensible advice on maximising returns, and practical support with local regulations. Whether you own a single rental or a growing portfolio in Gibraltar, our job is to protect your investment, minimise void periods, and keep good tenants keen to stay. With us managing the detail, property ownership becomes simple, secure, and genuinely rewarding.

Local experts maximising your rental income while protecting your asset

Premium tenant selection designed to reduce risk and increase stability

Proactive property maintenance that keeps costs down and properties in top condition

Clear, regular updates so you always know exactly what is happening

A complete management solution that turns your property into a hands free investment

LOOKING FOR A PROPERTY MANAGEMENT COMPANY? - LOOK NO FURTHER!

Professional property management from a trusted team that protects your investment, maximises your income, and keeps tenants happy.

WHY USE US

Choosing a property management company in Gibraltar is a big decision, and you need more than a name on a contract. You need a team that protects your investment, treats your property with genuine care, and keeps both you and your tenants informed at every stage. That is exactly how we work. We combine local knowledge with hands on management, so your apartments, houses, and commercial units are always in safe, professional hands. From marketing and tenant selection to rent collection, inspections, and maintenance, we manage the day to day details that most owners do not have time to deal with. You receive clear communication, sensible advice, and transparent reporting, not confusing jargon or last minute surprises. Whether you are based in Gibraltar or overseas, our goal is simple. To maximise your returns, minimise void periods, and give you complete confidence that your property is being looked after properly all year round.

Local Gibraltar based team who know the buildings and the market

Careful tenant sourcing, referencing, and professional tenancy paperwork

Reliable rent collection, arrears monitoring, and clear financial statements

Regular inspections and proactive maintenance to protect your asset

Fast, friendly communication so you always know what is happening

Flexible management packages tailored to single properties and portfolios

PROPERTY MANAGEMENT SERVICES

Residential Property Management

Our residential property management service is designed to take the hassle out of being a landlord while protecting both your asset and your income. We look after apartments, penthouses, townhouses, and family homes, handling everything from marketing and tenant selection through to maintenance and end of tenancy work. You get a single point of contact who knows your property, your tenants, and your priorities.

We deal with rent collection, arrears, inspections, and repairs, as well as day to day queries that tenants may have about utilities, access, or minor issues. Our aim is simple. To minimise void periods, keep good tenants happy, and make sure your property is always clean, compliant, and well presented, whether you live locally or overseas.

Tenant sourcing, viewings, referencing, and tenancy agreements

Rent collection, arrears monitoring, and clear monthly statements

Inventories, check in and check out reports, and deposit handling

Routine and emergency maintenance with trusted contractors

Regular inspections, utility support, and professional end of tenancy cleaning

Our commercial property management service focuses on keeping your offices, retail units, and mixed use premises fully occupied, compliant, and operating smoothly. Commercial leases and tenants often have different requirements to residential, so we manage service charge budgets, common area obligations, and landlord responsibilities with care and attention to detail. We act as the main contact for tenants, dealing with maintenance, access, and operational issues so that your building runs efficiently and professionally.

At the same time, we protect your income by monitoring rent payments, chasing arrears promptly, and providing accurate accounts and reports. Whether you own a single unit or a larger portfolio, we help you maintain the fabric of the building, control costs, and preserve the long term value of your investment.

Commercial tenant liaison, lease administration, and compliance support

Rent collection, service charge management, and financial reporting

Coordination of repairs, maintenance, and common area services

Regular site inspections and contractor supervision

Support with re letting, lease renewals, and portfolio planning

Commercial Property Management

Holiday Let / Airbnb Management

Holiday let and Airbnb property management is all about fast turnarounds, five star standards, and stress free hosting. We handle the day to day running of your short term rental so you do not have to worry about bookings, guests, or last minute issues. From managing enquiries and coordinating check in details, to arranging professional cleaning, laundry, and restocking, we keep everything organised behind the scenes. We make sure your property is prepared to a high standard before every arrival, with clean linen, fresh towels, and everything in its place.

If guests have questions or minor problems during their stay, they contact us, not you, so you can relax knowing there is a local team on hand. After check out, we inspect the property, report any damage, and get it guest ready again as quickly as possible. The result is happier guests, stronger reviews, and a more reliable income from your holiday let.

Guest communication, check in coordination, and key handling

Professional cleaning, laundry, and property preparation between stays

Regular inspections, damage reporting, and issue resolution

Restocking of agreed essentials and welcome items

Calendar coordination and flexible packages for owners and investors

#1 FOR PROPERTY MANAGEMENT

Professional property management services you can trust

We offer practical, cost conscious advice on how to present and equip your property so it appeals to the right tenants and achieves a stronger rent. Sometimes small changes, such as repainting in neutral colours, updating lighting, or replacing tired soft furnishings, can make a big difference to how a property photographs and feels on viewings. We look at your property through a tenant’s eyes and suggest improvements that give the best return, rather than recommending expensive works for the sake of it.

For furnished lets, we can advise on which items are essential, which can be removed, and where it is worth investing in slightly higher quality pieces that will last longer and reduce wear and tear issues. Over time, this approach helps keep your property competitive in the local market, supports higher occupancy, and protects the long term value of your investment.

Practical guidance on décor, layout, and presentation

Suggestions for low cost upgrades that make a big impact

Advice on furnishing levels for different tenant profiles

Focus on durable, easy to maintain items and finishes

Recommendations tailored to your budget, rent level, and target market

Upgrade and Furnishing Advice

Inventories, Check Ins and Check Outs

A detailed inventory protects both landlord and tenant by creating a clear record of the property’s condition at the start of a tenancy. We produce written inventories supported by photographs so that every room, fixture, and fitting is documented accurately. At check in, we guide the tenant through the property, agree the inventory, record meter readings, and establish expectations. At the end of the tenancy, we repeat the process and compare the check out report against the original inventory to ensure fairness.

This system helps avoid disputes, speeds up deposit returns, and ensures everyone understands their responsibilities. A thorough inventory also supports long term maintenance planning because it highlights early signs of wear before they become costly issues. Landlords benefit from transparency and evidence, while tenants gain peace of mind knowing they will not be charged for pre existing damage.

Clear photographic and written documentation of property condition

Meter readings recorded and verified at both stages

Fair comparisons between move in and move out conditions

Reduced risk of disputes and faster deposit resolution

Strong foundation for long term maintenance planning

Reliable rent collection is essential for maintaining steady income and minimising financial stress. We manage this process from start to finish, monitoring payments closely and identifying issues early. Our system alerts us to late or missed payments so that we can act quickly and communicate with the tenant before arrears grow. This proactive approach helps maintain positive landlord tenant relationships and protects your financial position.

When required, we follow the agreed arrears procedure, document all contact, and support the tenant in making realistic repayment arrangements where appropriate. Landlords receive confirmation of payments and clear reporting, making it easy to track income. Our involvement removes the awkwardness of chasing rent directly and ensures that any arrears are handled professionally, consistently, and within the terms of the tenancy agreement.

Timely rent collection and continuous payment monitoring

Early action taken on late or missed payments

Professional communication with tenants about arrears

Clear reporting for landlords on income and outstanding amounts

Support with agreed repayment plans where appropriate

Rent and Arrears Collection

NEED A ROPERTY MANAGEMENT COMPANY?

Professional property management from our trustted team

Financial Reporting

Accurate, transparent financial reporting helps landlords stay in control of their investments. We provide monthly statements that show rent received, authorised expenses, management fees, and any outstanding balances. These documents are clear and easy to understand, which is especially helpful when preparing annual accounts or tax submissions. For landlords with multiple properties, we can combine information into a portfolio summary that highlights trends, income performance, and expenditure.

At year end, we also produce consolidated reports so you are not left searching through invoices or bank statements. This approach saves time, reduces admin, and ensures you always know your financial position. The aim is to give landlords confidence through consistent documentation and accessible reporting that matches your preferred level of detail.

Clear monthly financial statements

Year end summaries to support tax returns

Optional portfolio overviews for multi property landlords

Transparent record of all income and authorised costs

Reduced admin and easier long term financial planning

Managing regular bills can be time consuming, particularly if you own more than one property or live abroad. We can take care of agreed outgoing payments on your behalf, including service charges, rates, and, where appropriate, utilities and insurance. Each property is treated as an individual account, so invoices are logged, checked, and paid in good time, then reflected clearly on your landlord statements.

This avoids late payment fees, keeps accounts in good standing, and ensures essential services stay connected. You stay firmly in control, because we only pay what has been authorised and you see every transaction in your reporting. This approach is especially useful for busy professionals and overseas landlords who want the reassurance of knowing that property related bills are handled accurately and on schedule.

Service charges, rates, and agreed outgoings managed on your behalf

Invoices checked, logged, and paid on time

All payments recorded clearly on monthly statements

Reduced risk of late fees and service interruptions

Ideal for overseas owners and multi property portfolios

Bill and Service Charge Payments

Key Holding and Secure Access

A reliable key holding service is essential for smooth property management. We operate a secure, coded key system so that authorised staff and contractors can access your property when needed, without compromising safety. Keys are stored in a controlled environment and signed in and out under clear procedures, which means there is always an audit trail.

This allows us to arrange maintenance, inspections, and viewings without waiting for tenants or landlords to be present. In emergencies, such as leaks or alarm activations, we can respond quickly and gain access without delay. You gain peace of mind knowing that access to your property is managed professionally, while tenants appreciate the convenience of not having to be available for every visit.

Secure, coded storage of property keys

Clear sign in and sign out procedures with an audit trail

Controlled access for staff, contractors, and inspectors

Faster response to maintenance and emergency call outs

Convenience for landlords and tenants alike

TRUSTED PROPERTY MANAGEMENT SERVICES

#1 For Property Management in Gibraltar

Maintenance is at the heart of protecting your investment. We act as the first point of contact for all repair requests, from minor issues to urgent emergencies. Tenants report problems directly to us, and we log every job, assess priority, and allocate it to an appropriate contractor. For routine issues we manage the process efficiently and keep you updated on costs.

For emergencies, such as leaks, power failures, or security problems, we organise a rapid response to minimise damage and disruption. Where larger works are needed, we obtain quotes, share them with you, and seek your approval before proceeding. This structured approach ensures that nothing is overlooked and that every repair is handled with the right level of urgency and oversight.

Single point of contact for all maintenance issues

Logged and prioritised jobs with clear tracking

Fast response to urgent and emergency problems

Quotes and approvals sought for larger works

Focus on protecting property condition and tenant safety

Maintenance Management

Contractor Network and Repair Controls

Having the right tradespeople makes a big difference to quality and cost. We work with a trusted network of local contractors, including plumbers, electricians, handymen, and cleaners, who understand our standards and expectations. Because we provide regular work, we can often secure competitive rates and reasonable response times. For larger or specialist jobs, we obtain multiple quotes so you can compare options before authorising any spend.

We monitor workmanship and carry out spot checks where appropriate, helping to ensure that repairs are completed properly the first time. This reduces repeat visits, protects your property, and gives you confidence that your money is being used sensibly and effectively.

Established network of vetted local tradespeople

Competitive pricing supported by regular work

Multiple quotes available for significant repairs

Work quality monitored with feedback and checks

Emphasis on long term, cost effective repair solutions

Regular inspections provide reassurance that your property is being looked after as agreed. We schedule periodic visits during the tenancy to review overall condition, check for any signs of damage or neglect, and ensure that key safety features appear to be in order. After each inspection, we send a brief report with notes and photographs where useful, highlighting any issues and recommended actions.

This helps pick up small problems such as minor leaks, condensation, or wear and tear before they become expensive repairs. It also gives tenants an opportunity to raise concerns and discuss any maintenance needs in person. Consistent inspections protect your investment and support a positive, professional relationship between all parties.

Scheduled mid term inspections during the tenancy

Clear written feedback with photos where appropriate

Early identification of maintenance and safety issues

Opportunity for tenants to raise concerns constructively

Stronger oversight of property condition over time

Inspections and Condition Reports

PROPERTY MANAGEMENT COMPANY

A Trusted Property Management Company in Gibraltar

Building Management Liaison

If your property is part of a managed development, there will be a separate management company or committee responsible for communal areas and shared services. We handle day to day communication with them on your behalf. This can include reporting issues in corridors, lifts, and shared spaces, following up on repairs, and responding to circulars or notices.

We also help interpret service charge budgets and building communications so you understand what is happening and why. When major works are proposed, we keep you informed and discuss likely implications for you and your tenants. Acting as your representative with the building managers saves you time and ensures that important information is not missed or misunderstood.

Main point of contact with building management or committees

Reporting and tracking communal repairs and issues

Support with understanding service charges and notices

Updates on planned major works and their impact

Reduced admin and clearer communication for landlords

Good tenant support is essential for long, stable tenancies. We encourage tenants to contact us with everyday questions and minor issues so they feel looked after and informed. This might include queries about appliances, bin collection, building rules, or how to report maintenance. By responding promptly and professionally, we reduce frustration and help prevent small problems from escalating.

We also handle minor complaints and neighbourhood concerns calmly and fairly, keeping you informed where necessary. This approach creates a sense of trust and encourages tenants to stay longer, treat the property with respect, and communicate openly if their circumstances change. Happy tenants usually mean fewer voids, fewer disputes, and a more consistent income for landlords.

First line contact for tenant questions and concerns

Prompt, polite responses that build trust and stability

Calm handling of minor complaints and neighbour issues

Clear guidance on reporting maintenance and using the property

Better tenant experience, leading to longer tenancies

Tenant Support and Daily Queries

Utilities and Occupancy Changes

Sorting out utilities at the start and end of tenancies can be confusing and time consuming. We help manage this process by recording meter readings, supporting change of occupancy notifications, and, where agreed, assisting with setting up or closing accounts. This reduces the risk of disputed bills and ensures that invoices are directed to the correct party at the right time.

For new tenants, we can provide guidance on local providers and typical costs, which makes moving in smoother. For landlords, this support is particularly valuable if you live abroad or do not know the local systems well. Overall, it is a simple step that helps keep finances, services, and responsibilities clearer for everyone involved.

Accurate meter readings at check in and check out

Support with change of occupancy notifications

Help with setting up or closing utility accounts

Fewer disputes over incorrect or misdirected bills

Useful guidance for new tenants on local providers

TALK TO OUR EXPERTS

Talk To Our Trusted Professionals

For landlords who do not live at the property, mail can be an ongoing concern. Important letters from management companies, authorities, or service providers may still be sent to the rental address. We can help by monitoring and handling post related to the property. Where agreed, we can open, scan, and email key documents, or arrange forwarding to your chosen address.

This ensures that you receive important information promptly, even if the property is vacant or you are overseas. It also helps prevent unnoticed issues, such as unpaid service charges or missed notices, which could create problems later. The service is flexible and can be tailored to your preferences and the volume of mail received.

Monitoring of important property related post

Scanning and emailing of key letters and documents

Optional mail forwarding to a nominated address

Reduced risk of missing important communications

Especially useful for overseas or infrequently present owners

Mail Handling and Forwarding

Move In and End of Tenancy Cleaning

Presentation matters, both at the start and end of a tenancy. We can arrange professional cleaning before new tenants move in so the property feels fresh, hygienic, and welcoming. This sets expectations from day one and supports a smooth check in. At the end of a tenancy, we can also organise a thorough clean once tenants have left, bringing the property back up to a good standard and ready for the next let.

Coordinating cleaning through us ensures consistent quality and reduces the time you spend sourcing and managing cleaners. It also supports fair deposit decisions because there is a clear baseline for cleanliness at each stage.

Pre tenancy cleans that set a high starting standard

End of tenancy cleans readying the property for new occupants

Trusted cleaning teams who know your expectations

Easier deposit discussions with clear before and after standards

Faster turnaround times between tenancies

Property transactions and tenancies often involve several professional parties, including lawyers, mortgage brokers, surveyors, and building managers. We act as a central point of contact, helping to coordinate communication between these stakeholders where it relates to the management of your property. This can include sharing documents, confirming details, and answering practical questions about the property or tenancy.

Our involvement helps reduce delays caused by miscommunication or missing information. While we do not provide legal or financial advice, we understand the processes well enough to keep things moving and to flag any issues that may affect timings. This support is particularly helpful during renewals, sales with tenants in situ, or more complex lease arrangements.

Central contact for property related professionals

Assistance with sharing information and documentation

Reduced delays through clearer, faster communication

Helpful during renewals, sales, or complex leases

Supportive role that keeps everyone aligned and informed

Legal and Professional Coordination

Vacant Property Checks

Empty properties still need looking after. Whether your unit is between tenancies, newly purchased, or used only occasionally, we can carry out regular vacant property checks. During these visits we look for signs of leaks, damp, break ins, or other issues that may go unnoticed if the property is left unattended.

We can also check post, test basic services where appropriate, and ensure that windows and doors are secure. After each visit we provide a brief update, along with photographs if needed. Regular checks can be important for insurance requirements and offer peace of mind, especially if you live abroad. If we spot a problem, we can arrange appropriate action quickly before it becomes serious.

Scheduled visits to empty or rarely used properties

Visual checks for leaks, damp, damage, or security issues

Basic service and post checks where agreed

Helpful for insurance compliance and peace of mind

Quick response to any issues identified during inspections

Every landlord and portfolio is different, so a one size fits all approach rarely works. We offer flexible management packages that can be tailored to your specific needs, whether you own a single flat or a mixed portfolio of residential, commercial, and holiday lets. You can choose full management, where we handle everything, or a more limited service that focuses on particular areas such as rent collection or maintenance coordination.

As your circumstances change, your package can be adjusted, for example when you acquire new properties or decide to be more hands on. Our aim is to give you the right level of support at a fair price, so you feel that the service truly adds value rather than simply ticking boxes.

Flexible packages built around your property and preferences

Options from full management to lighter touch services

Easy to scale up or down as your portfolio changes

Designed for single landlords and multi property investors

Focus on delivering genuine value and long term partnership

Tailored Management Packages

Types of Homes For Sale in Gibraltar

Find you next home in Gibraltar

Apartments For Sale

Apartments for sale in Gibraltar. We offer a wide range of options, from modern city-centre developments to luxury residences with sea or Rock views.

1 Bed Apartments for Sale – Ideal for first-time buyers, professionals or investors seeking strong rental demand.

2 Bed Apartments for Sale – Perfect for couples, small families or those needing extra space for home working.

3 Bed Apartments for Sale – Spacious options suited to families or buyers looking for premium layouts and larger balconies.

Houses For Sale

Houses for sale in Gibraltar: We offer a rare opportunity to secure larger living space in one of the Rock’s most desirable residential areas.

2 Bed Houses for Sale – Ideal for couples or small families seeking more space than an apartment.

3 Bed Houses for Sale – Well-suited to growing families needing additional bedrooms and storage.

4 Bed+ Houses for Sale – Premium homes offering expansive layouts, multiple bathrooms and enhanced outdoor space.

Penthouses For Sale

Penthouses for sale in Gibraltar represent the pinnacle of luxury living, offering elevated positions, expansive terraces and panoramic views.

2 Bed Penthouses – Stylish upper-floor homes with generous terraces and open-plan living.

3 Bed Penthouses – Spacious layouts perfect for families or buyers seeking premium comfort.

Luxury 4 Bed+ Penthouses – Exceptional residences with expansive terraces, and panoramic views.

Off Plan Developments

Off-plan developments in Gibraltar. We offer buyers the opportunity to secure a property before construction is completed, often at an earlier-stage price point.

Studio & 1 Bed Off-Plan Apartments – Ideal for first-time buyers or investment purchasers targeting rental demand.

2 & 3 Bed Off-Plan Homes – Popular with families and professionals seeking modern living space.

Luxury Off-Plan Penthouses & Premium Units – High-specification residences with prime positioning.

10 Tips For Choosing A Property Management Company

Choosing a property management company is a big decision. You are trusting someone else to protect your investment, deal with tenants, and keep your property in good condition. A good agent can save you time, stress, and money. The wrong one can create headaches and cost you in lost rent and poor maintenance. These tips will help you compare companies properly, ask the right questions, and feel confident in your final choice.

1. Look for strong local experience

property+management+fees Choose a company that genuinely knows your area, building types, and local rental market. Local experience means they understand realistic rents, typical tenants, and common maintenance issues. They are more likely to spot problems early and give you practical advice that actually fits your location rather than generic guidance.

Ask how long they have operated in your area

Check examples of similar properties they already manage

See if they can talk confidently about local rents and demand

2. Check what is included in the service

property+management+fees

Not all management packages are equal. Some companies include full management, inspections, rent collection, and maintenance coordination. Others charge extra for basic tasks. Before you sign anything, ask for a clear breakdown of what is included and what counts as an additional charge. This helps you compare options fairly.

Request a written list of services included in the fee

Ask which tasks are charged as extras and at what rate

Make sure the package matches the level of support you actually need

3. Understand the fee structure

property+management+fees

Cheap is not always best, but you should know exactly what you are paying and why. Some companies charge a percentage of rent, others use fixed fees. There may also be set up charges, tenant find fees, or renewal costs. Transparency is key. A good manager will explain their pricing clearly and answer questions without hesitation.

Ask for a full list of fees in writing before you sign

Check if there are extra costs for inspections, renewals, or maintenance

Make sure the fee feels fair compared with the service offered

4. Review their communication style

property+management+fees

Good communication is one of the most important parts of property management. You need a company that answers emails and calls promptly, explains things clearly, and keeps you updated without you having to chase. Your first few interactions are a good test. If they are slow at the start, they are unlikely to improve later.

Notice how quickly they respond to initial enquiries

Check whether their answers are clear, practical, and easy to follow

Ask how often you will receive updates and in what format

5. Ask about tenant screening

property+management+fees

The quality of your tenants has a huge impact on your rental experience. A strong property manager will have a clear process for checking references, income, identification, and previous rental history. They should be able to explain how they decide who is suitable and how they reduce the risk of rent arrears and property damage.

Ask what checks they carry out on every applicant

Confirm they verify income, references, and identification

Check how they handle borderline cases or higher risk applicants

6. Check maintenance processes and contractors

property+management+fees

Maintenance is where many landlords feel let down. You need to know who will carry out repairs, how jobs are approved, and how costs are controlled. A good company has a reliable contractor network, clear approval thresholds, and sensible guidelines for urgent work. They should protect your property without overspending your budget.

Ask which tradespeople they use and how they are vetted

Check at what cost level they seek your approval before work

Find out how they handle genuine emergencies out of hours

7. Look at their inspection and reporting routine

property+management+fees

Regular inspections are essential to keep an eye on property condition and tenancy behaviour. Ask how often they inspect, what they look for, and whether you receive written reports. Good managers are proactive, not reactive. They spot early signs of problems such as leaks, condensation, or misuse and deal with them before they escalate.

Ask how frequently inspections are carried out as standard

Request example reports to see how detailed they are

Check how they follow up on issues found during inspections

8. Read reviews and ask for references

property+management+fees

Online reviews and personal recommendations can tell you a lot about how a company really behaves once the contract is signed. Look for consistent patterns in feedback rather than one off comments. If possible, ask to speak with an existing landlord client who owns a similar property. Their experience is often the best indicator.

Check independent reviews and ratings, not just testimonials on their site

Look for comments about communication, problem solving, and reliability

Ask if you can speak to a current landlord client for honest feedback

9. Examine the management agreement carefully

property+management+fees

The management agreement sets the rules. Take time to read it before signing. Pay attention to the notice period, exclusivity clauses, fees, and any penalties for ending the contract early. If something is unclear, ask for clarification in writing. A professional company will be happy to explain and, where reasonable, to adjust terms.

Review notice periods and any minimum term commitments

Check how easily you can leave if you are unhappy with the service

Make sure all fees and responsibilities are clearly written into the contract

10. Trust your instincts

property+management+fees

Finally, trust how you feel when dealing with the team. Property management is an ongoing relationship, not a one off transaction. You should feel comfortable asking questions and confident that they listen to your priorities. If something feels off, or you feel rushed or pressured, it is better to keep looking. The right company will feel like a partner, not just a supplier.

Notice whether they genuinely listen to your concerns

Ask yourself if you would feel comfortable handing them your keys

Choose the company that combines solid systems with a professional, human approach

Your Guide to Gibraltar Property

We’ve covered many of the most common questions in our guides, but if there’s anything else you’d like to know, please feel free to contact us.

Selling Your Property

Thinking about selling your
Property

Renting a Property

Looking for a rental property in Gibraltar

Mortgage Advice

A guide to getting a mortgage in Gibraltar

Moving To Gibraltar

A guide to moving to
Gibraltar

Find your future home with a property team dedicated to turning your vision into reality

“We help buyers discover their perfect home in Gibraltar by offering trusted guidance, local expertise, and tailored property solutions.” - Property For Sale Gibraltar.

LOOKING FOR A PROPERTY MANAGEMENT COMPANY? - LOOK NO FURTHER!

Professional property management from a trusted team that protects your investment, maximises your income, and keeps tenants happy.

COMMON QUESTIONS | PROPERTY MANAGEMENT

Expert Property Management

Property For Sale Gibraltar: Our FAQ (Frequently Asked Questions) section is designed to answer the most common questions about our property management services, from what is included in full management to how our fees work, how we handle keys and access, and how we deal with maintenance and tenant issues on your behalf.

You will also find clear information on rent collection, arrears procedures, inspections, reporting, and how we communicate with you as a landlord, whether you live locally or overseas.

What are your property management fees?

property+management+services Our property management fees are clear, competitive, and designed to match the level of support you need. We offer different options depending on whether you want help just finding a tenant, support with rent collection, or a fully hands off service where we take care of everything on your behalf. All fees are agreed in writing before we start, with no hidden extras. You only ever pay for the service you choose, and our interests are aligned with yours, because we succeed when your property is let, well managed, and performing strongly.

For short term rentals and commercial units, fees reflect the extra workload, guest or tenant contact, and management complexity involved. Wherever possible, we operate on a simple percentage of rent or booking revenue, so your costs move in line with your income. If you have a larger portfolio, we can discuss tailored rates based on volume.

Guide property management fees

Tenant Find Only: 75% of the first month’s rent

Residential Rent Collection: 7% of monthly rent

Full Residential Management: 10% of monthly rent

Holiday Let Management: 12% to 18% of booking revenue, depending on package

Commercial Management: typically 7% to 9% of monthly rent, depending on complexity

What does your property management service include as standard?

property+management+services

Our standard property management service is designed to take care of the day to day work of being a landlord, while you keep full oversight and control. As standard, we handle marketing, tenant sourcing, viewings, referencing, tenancy agreements, inventories, rent collection, and ongoing tenant contact. We coordinate maintenance, arrange routine inspections, and manage check ins and check outs so you do not have to be on call.

Utilities, meter readings, and key holding are also covered within our core service, along with straightforward monthly statements so you always know where you stand. In short, we deal with the practical work involved in owning a rental property so your investment stays occupied, looked after, and compliant, without becoming a second job.

Tenant sourcing, viewings, referencing, and tenancy paperwork

Rent collection, arrears monitoring, and deposit handling

Routine inspections, maintenance coordination, and contractor liaison

Inventories, check ins, check outs, and meter readings

Monthly statements and clear communication with both you and your tenants

How much do you charge for property management and how are your fees structured?

property+management+services

Our fees are percentage based, easy to understand, and linked directly to your rental income. For long term residential lets we offer three main options. Tenant Find Only is 75% of the first month’s rent, charged once per new tenancy. Rent Collection is 7% of the monthly rent, where you handle maintenance and inspections.

Full Management, which is our most popular service, is 10% of the monthly rent and includes marketing, tenant find, rent collection, inspections, inventories, and maintenance coordination. Holiday lets and Airbnb style properties are managed from 12% to 18% of booking revenue, depending on the package. Commercial properties are usually between 7% and 9% of monthly rent, depending on complexity. All fees are agreed in writing before you sign.

Tenant Find Only – 75% of first month’s rent (one off)

Rent Collection – 7% of monthly rent

Full Residential Management – 10% of monthly rent

Holiday Let Management – 12% to 18% of booking revenue

Commercial Management – typically 7% to 9% of monthly rent

Do you offer full management, rent collection only, or bespoke packages?

property+management+services

Yes. We offer three clear levels of service with fees to match. Tenant Find Only (75% of the first month’s rent) is ideal if you want us to market the property, secure a tenant, and set up the tenancy, then you manage things yourself. Rent Collection at 7% of monthly rent suits landlords who are happy to handle maintenance and inspections but want professional income management and arrears control.

Full Management at 10% of monthly rent is a complete hands off service that covers everything from marketing and move in to inspections, maintenance coordination, and check out. If you have a larger or mixed portfolio, we can also create a bespoke package and agree a tailored fee, especially where there are several units.

Tenant Find – 75% of first month’s rent, then you self manage

Rent Collection – 7% monthly, you handle maintenance and inspections

Full Management – 10% monthly, everything managed for you

Bespoke fees available for larger or mixed portfolios

All packages and fees confirmed in writing before instruction

How long is the management agreement and what notice period do you require?

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Our management agreement is designed to be fair and flexible. For full management and rent collection services, we usually ask for an initial minimum term of 6 months that aligns with the tenancy, so we can recover the cost of marketing, tenant find, and set up that we have included within the 10% or 7% ongoing fee.

After that, you can give 2 months’ written notice if you decide to end the service or sell the property. There are no additional “exit” fees if you leave after the minimum term, and tenant find only is a one off service with no ongoing commitment beyond the initial 75% first month’s rent fee.

Initial minimum term typically 6 months, aligned with tenancy

Standard notice period of 2 months after the minimum term

No hidden exit fees once the initial term has passed

Tenant Find Only is a one off fee with no ongoing tie in

All terms and notice periods set out clearly in the agreement

Do you manage both residential and commercial properties?

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Yes. We manage residential, commercial, and mixed portfolios, with fees set according to property type. Residential full management is 10% of monthly rent, with 7% for rent collection only and 75% of first month’s rent for tenant find. Commercial management usually sits between 7% and 9% of monthly rent, depending on the complexity of the leases, service charge arrangements, and the number of tenants involved.

Holiday lets and Airbnb style units are charged from 12% to 18% of booking revenue. Whatever you own, we provide a clear proposal that spells out the fee, what is included, and what third party costs may apply.

Residential management from 7% to 10% of monthly rent

Commercial management typically 7% to 9% of monthly rent

Holiday lets from 12% to 18% of booking revenue

Mixed portfolios can be priced on a blended, portfolio rate

All fees linked to service level and property type

How will you market my property and find suitable tenants?

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Marketing and tenant find is included within our full management and rent collection packages, as well as in our Tenant Find Only service. For full management and rent collection, there is no extra marketing charge beyond the 10% or 7% fee. For Tenant Find Only, you pay a one off fee of 75% of the first month’s rent. We list your property on suitable online portals, our own website, and through our applicant database.

We use quality photos and clear descriptions to show the property at its best, then arrange and accompany viewings, pre qualifying applicants to avoid time wasters. Our goal is to secure a reliable tenant quickly, at the right rent, and on the right terms for you.

Marketing included within 10% full management and 7% rent collection

Tenant Find Only charged at 75% of the first month’s rent

Advertising on portals, our website, and via registered applicants

Professional style photos and strong listing descriptions

Viewings arranged and managed with pre qualified applicants

What checks do you carry out on prospective tenants?

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Referencing is included with all three main options – Tenant Find Only, Rent Collection, and Full Management. You do not pay an extra “admin fee” per tenant on top of the agreed management fee, although we may recharge any third party referencing cost at invoice value if a specialist check is needed. We carry out identity and right to rent checks where applicable, credit and affordability assessments, employer or income verification, and previous landlord or agency references.

For more complex cases, such as self employed or overseas applicants, we may require additional documentation or a guarantor. Our time and administration for referencing is covered within the 75% tenant find fee, the 7% rent collection fee, or the 10% full management fee.

Referencing included in all core management packages

Identity, credit, affordability, and reference checks as standard

No additional “admin fee” from us for standard referencing

Specialist third party checks recharged at invoice cost only

Clear recommendation to help you choose the right tenant

How often will I be paid my rent and how do I receive statements?

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For Rent Collection and Full Management clients, your rent is collected monthly and transferred to you shortly after it clears in our client account, less our 7% or 10% fee and any authorised expenses. There is no separate “payment charge” for transferring funds to you.

You receive monthly electronic statements showing rent received, management fees, and any costs such as repairs or service charges that we have paid on your behalf. Tenant Find Only clients receive the first month’s rent (less the 75% fee) and deposit at the start, and then all future rent is paid directly to them by the tenant.

Monthly payments for Rent Collection and Full Management clients

No separate payment handling fee beyond the agreed percentage

Clear statements showing income, fees, and authorised expenses

Tenant Find Only landlords receive initial rent less 75%, then collect themselves

Year end summaries available at no extra charge

What happens if my tenant pays late or stops paying rent?

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Arrears monitoring and chasing are included within our 7% Rent Collection and 10% Full Management fees. There is no extra charge for standard arrears follow up, letters, or reminder emails. If a tenant pays late, we contact them quickly, record the discussion, and agree a plan where appropriate. If arrears escalate, we follow a structured process and keep you fully updated.

If legal action becomes necessary, our involvement in coordinating with solicitors is included within our fee, but you would be responsible for any external legal costs or court fees. Tenant Find Only clients handle arrears themselves.

Arrears monitoring and chasing included in 7% and 10% services

No additional fee for standard arrears letters or calls

Structured process with clear communication to you

We coordinate with solicitors, but you cover external legal costs

Tenant Find Only landlords manage arrears directly with tenants

How do tenants report maintenance issues and how quickly do you respond?

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For Full Management clients on 10%, maintenance coordination is included as part of our fee. Tenants report issues by phone or email, and we log and prioritise each job. For Rent Collection only (7%), you can choose whether we take maintenance calls for an additional small admin fee per job, or whether tenants contact you directly.

We aim to respond to routine issues within a reasonable timeframe and treat anything that affects safety or causes damage as urgent. You pay the contractor’s invoice at cost, with no mark up on materials or labour. Our fee covers our time for arranging and overseeing the work.

Maintenance coordination included in 10% Full Management

Optional maintenance handling available for 7% Rent Collection

No mark up on contractor invoices, charged at cost

Prompt response with priority for safety and damage risks

Clear logs of reported issues and outcomes

Do you have your own contractors or can you use mine?

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We typically use our vetted network of local contractors, who offer reliable work at fair prices. There is no extra “contractor arrangement fee” from us on routine jobs, and their invoices are passed to you at cost. If you prefer to use your own contractors, we can accommodate this, although we may charge a small admin fee if we are required to coordinate multiple third parties regularly on a Rent Collection only arrangement. For larger works, we obtain quotes and submit them to you for approval, with no charge for sourcing quotes.

Vetted local contractors used as standard for 10% Full Management

Routine contractor invoices passed through at cost

No extra fee for arranging standard repairs under full management

Your own contractors can be used by agreement

No charge for obtaining quotes for higher value works

At what cost level do you seek my approval before arranging repairs?

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For Full Management clients, we agree a pre authorised limit, typically between £100 and £200 per job. Within that limit, we can approve urgent or clearly necessary works without delay, and our time for arranging these is covered within the 10% management fee. Anything above the agreed limit is referred to you first, except in genuine emergencies where waiting would risk serious damage. Under Rent Collection only, you can choose a lower limit, or we can refer all repairs to you for approval, in which case we may charge a small admin fee per arranged job if you want us to coordinate.

Pre authorised repair limit agreed in writing, for example £100 to £200

Our coordination time included within 10% Full Management

Larger jobs always referred to you for approval

Emergencies dealt with immediately, then reported to you

Flexible limits available for more hands on landlords

How often do you carry out property inspections and will I see the reports?

property+management+services

We typically carry out an initial inspection 3 months after move in, then further visits every 6 to 12 months depending on the tenancy and property. There is no extra charge for our time or reporting on these standard inspections. You receive a short written report and photos where useful. If you would like more frequent inspections, we can arrange these at a small additional per visit charge. Rent Collection only (7%) does not include inspections by default, but you can add them on as needed.

Initial inspection after 3 months for 10% Full Management clients

Ongoing inspections every 6 to 12 months included in the fee

Written reports and photographs provided at no extra charge

Extra inspections available for a small per visit fee

Rent Collection clients can add inspection services when required

How do you manage emergency repairs outside normal working hours?

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For Full Management clients, out of hours emergency coordination is included within the 10% fee. Tenants receive clear instructions on how to contact us or our designated out of hours service, and we arrange contractors to attend as needed. You only pay the contractor’s emergency call out charge and repair cost, at invoice value. We do not add a separate out of hours management fee on top. For Rent Collection clients, you can choose to include out of hours cover for a small additional monthly supplement, or manage emergencies yourself.

Out of hours coordination included in 10% Full Management

No extra “emergency management” fee from us

You only pay the contractor’s emergency call out and repair cost

Optional out of hours add on available for Rent Collection clients

Full report provided after any emergency incident

How do you store and manage keys for my property?

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Key holding is included in both Full Management and Rent Collection. There is no extra annual fee for storing keys securely. Keys are coded, stored in a secure system, and signed in and out when used by staff or contractors. This allows us to carry out inspections, viewings, and maintenance without needing you or the tenant to be present every time. For Tenant Find only, we may hold keys for marketing and viewings, then either pass them to you or the tenant at check in. Lost key replacement is charged at cost, with no mark up.

Secure key holding included in ongoing management fees

No separate annual key storage charge

Coded tags and sign in / sign out records for every key

Access for inspections, viewings, and contractors managed by us

Lost keys replaced at cost only, no extra fee

How do you handle utility readings and changes of occupancy?

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Meter readings at check in and check out are included within our standard Tenant Find, Rent Collection, and Full Management services at no extra charge. Our time for recording readings and including them on reports is covered by the existing percentage fee. Where agreed, we can assist with change of occupancy notifications and basic account setup, again as part of our core service for Full Management clients. You would only pay any provider charges if they apply, not an additional admin fee from us.

Meter readings taken and logged at move in and move out as standard

Included within Tenant Find, Rent Collection, and Full Management fees

Change of occupancy notifications handled for Full Management clients

No extra admin fee for basic utility support

Any provider charges are paid by you or the tenant, not marked up

What happens at check in and check out for new and departing tenants?

property+management+services

Check in and check out appointments are included in our Tenant Find, Rent Collection, and Full Management service levels. There is no separate per visit charge for standard move in and move out when they are part of a managed tenancy under our 7% or 10% service. We use the inventory and schedule of condition to guide both appointments, record meter readings, and take photos where helpful. For Tenant Find only, a single check in visit is included in the 75% fee; if you would like us to attend check out later, this can be arranged for a small fixed fee.

Check in and check out included within 7% and 10% services

Inventory based assessments and meter readings at no extra charge

Photos taken where useful for clarity on condition

Tenant Find includes check in, check out available as a paid add on

Deposit decisions supported by clear, documented evidence

Do you offer holiday let or Airbnb management as well as long term lets?

property+management+services

Yes. Holiday let and Airbnb management is available from 12% to 18% of booking revenue, depending on whether you want a lighter “bookings and guest messaging” service or full on the ground support with cleaning, laundry, and check in. These fees cover listing management, pricing, guest communication, and coordinating turnarounds. Cleaning and laundry are usually charged separately at agreed rates per stay, and passed to you or built into your cleaning fee to guests. Long term lets continue to be managed at 7% or 10% of monthly rent. If you have a mix of both, we can structure a blended fee for your portfolio.

Holiday let management from 12% to 18% of booking revenue

Turnaround cleaning and laundry charged per stay at agreed rates

Long term lets managed at 7% or 10% of monthly rent

Mixed portfolios can be priced on a blended structure

Clear breakdown so you see exactly what each property costs

Can you help with bill payments, service charges, and insurance renewals?

property+management+services

There is no additional admin charge for paying standard invoices, and all payments show clearly on your statements. For insurance renewals, we can provide reminders and assist with obtaining quotes if you wish, again without adding an extra management fee. You only pay the actual cost of the policies and bills. For Rent Collection clients, this bill payment service can be added for a small additional monthly percentage if you prefer a fully centralised approach.

Bill payment and service charge handling included in 10% Full Management

No extra admin fee for settling standard property related invoices

Insurance reminders and quote assistance at no extra charge

All payments itemised on your monthly statements

Optional bill management add on available for Rent Collection clients

Do you provide vacant property checks if my property is empty between lets?

property+management+services

Yes. Vacant property checks can be provided as an add on service. For Full Management clients, we include occasional checks during short voids as part of the 10% fee. For longer empty periods, or for properties that are intentionally kept vacant, we offer a structured check service, typically charged at a fixed amount per visit, for example £40 per inspection. Each visit includes a visual check for leaks, damp, damage, and security, plus basic post and service checks where agreed. You receive a brief report and photos. This helps satisfy some insurance requirements and gives you peace of mind without a large ongoing cost.

Short void checks included occasionally within 10% Full Management

Regular vacant property checks available from around £40 per visit

Each visit includes visual condition and security checks

Reports and photos provided so you stay informed

Helpful for insurance compliance and overseas owners

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